Godfried de Vocht

I have just purchased "Brood van de week - Monnikenbrood heel Nu 1,99". I did not need the whole loaf, so I asked for a half, expecting to pay 1 Euro for it. Actually I was asked to pay 1,59 or so. Very unprofessional! When I asked "waarom ik anderhalve euro moet betalen voor iets dat heel 2 euro kost?" I got the reply "voor de helft is er geen korting op". This is not stated anywhere in the shop! If the bread is 1,99, then it is not tied to the amount of bread you buy. It is not stated that if you buy less than "heel", you lose the discount. I know only one thing - you lost one regular customer that has been buying bred for years in your shop. Is it because of my accent, so you can see that I am a foreigner, so I do not understand the "rules"? Or is it because we now wear masks due to corona, so you cannot recognize your regular customer? Anyway, from today I look for my bread elsewhere. It is pity I cannot chose zero stars to rate this behavior.

its a shame that you have such great equipment for coffee making but don't train you staff properly into servicing it. Half an hour to an hour barista crashcourse would be plenty to get everyone on page!

What unfriendly staff ... I'm not going down no .. If you go for a bargood logo, there is still time so waiting outside, was bounced outside. Then other people are allowed in. This is the umpteenth time. This almost seems personal .. Am quite recognizable of course .. Do go to another store, eg tongelresestraat, they can learn something from that.

Ridiculously customer unfriendly. Reserved a magic box via too good to go, and then come and pick it up well in time. Asked at pick-up if we have any. could get something with bread on which we got a cake with the words "Yes that's how a magic box works." While there was bread in every box, except this one. We understand that it is a "Magic box" and that we simply have no control over what is inside. But if you as a company then deliberately give the box with no bread, you do not understand customer-oriented business. We see no reason to return to this. Ridiculous.

Excellent bakery. Good service. Delicious pastry flan bread and sandwiches. Absolutely recommended !!