House Of Graces - Aveda Salon

I really love this salon. Such a beautifull space, nice staff and so good in what they do. Always giving you more than you expect. A bit pricey but its worth it.

I had the worst haircut experience ever. The style and length that was agreed to was totally ignored and when I complained, I was told "sorry it is already cut, so there is nothing we can do about it". And I was fully charged. When I followed up with the manager, the approach was very similar and dismissal. ı find it quite an unethical conduct of business. It is a pity it is an Aveda salon. Such a shame for its name and credibility. Reply to reply: If it was exactly what I wanted, why would I have complained?? What exactly is implied here? Besides, I asked you -the manager- to meet up and to see it yourself and never heard back. This's what I wrote: "I insist that we have a meeting and you see my hair and the style I wanted with your eyes and decide for yourself whether or not your staff is telling you the truth. " Once again, if it's exactly what I wanted why would I make all these complaints? This is why I call your conduct as unethical. No interest in what your customer is complaining. Total dismissal, no further inquiry as you just did in your reply. Attitude of "sorry but I asked the staff, they said they did what you wanted and I do not care to inquire further as I do not care about and/or believe in what you say." Such a pity, such a shame on your part. But at least you have revealed this attitude to the google family!

I had the anti stress arrangement, which consists of hammam steam session, classic facial of 60 mins and anti stress massage of 90 mins. You are starting off with the hammam steam. First of all, the room where it is taking place was not clean and felt more like a tombstone. You are left alone there - with bright lights very quite - it had no atmosphere and not relaxing. You can take a shower there and use a steam room. The whole room and the steam room were just not clean - I could forgive the no atmosphere feeling - but it was not clean! Found few dark hair in the steam room and did not feel comfortable sitting there. After shower and steam there is no space to dress and do your hair or make up. No mirrors not even in the toilet. Facial and anti- stress massage was great!!! The lady who did that for me, was very friendly and professional. I will definitely come back for the facial. Overall the treatment too expensive due to unhygienic conditions. Far from the hammam experiences I had in the past.

I am very satisfied !!

I have had Jayson cut my hair for a few years now and since I met him no one else can touch my hair anymore! I have very thick hair (origin from the Middle East) and it is very important that it is cut well so that everything falls nicely. For years, I was reluctant to go to the hairdresser, because other hairdressers simply "didn't understand" my hair. Jayson always looks at the structure of my hair and listens carefully to my wishes, I fully trust him. Moreover, it is always very cozy and going to the hairdresser has now become a trip that I often look forward to! Thank you Jayson!