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Triodos Bank Netherlands

De Reehorst, Hoofdstraat 10, 3972 LA Driebergen-Rijsenburg, Netherlands

+31 30 693 6511

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Detailed Information

Place Types Bank
Address De Reehorst, Hoofdstraat 10, 3972 LA Driebergen-Rijsenburg, Netherlands
Coordinate 52.0635815,5.2595074
Website https://www.triodos.nl/
Rating 3
Compound Code 3775+CR Driebergen-Rijsenburg, Netherlands

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Joanna Kowalczyk (04/30/2020)

STAY AWAY FROM THIS BANK! I didn't mind that the opening of the accounts took over a month, I thought it was an exception. Domestic transfers take 2-3 days, tikkie once took 3 days to arrive! The service is really very poor and now I am busy with closing of the accounts. For almost one month again! I have to write letters, I am making phone calls every day... It's becoming part of my daily routine... Drama. During the fourth call, having the name of the person I spoke to, I was assured, I would receive an update via phone call or email that same day (because that same promise was not kept the day before, did I mention that I call them every day?). Guess if I received the update?

John Cadena (08/02/2019)

Very satisfied with their customer service as a non-dutch expat. I have been comparing them to ASN Bank and found Triodos customer support to be far friendlier. While neither bank offers English documentation, Triodos customer service worked with me through phone and facebook to satisfy me thoroughly, answering many questions, even transferring me to people with strong English language. There support group is so intimate with one another that that their facebook team messaged me glad to hear I was helped by the phone operators. ASN Bank never offered me such help and instead quickly concluded that it is not in my best interest to bank with them because of the language barrier. I beleive Triodos wants to be involved with internationals as referenced by their greater overall European presence, while ASN cares for Dutch integrity; and there is nothing wrong with that.

Menno Trienen (02/17/2021)

I am not at this bank but I still receive letters related to the previous occupant. I informed the previous resident about this, who told me that it was all arranged, then when that bank called who said yes you have to send that letter a number of times with the comment return resident no longer lives here. This has already been done, but it is still happening. Very annoying and if you want to call Triodos bank you will be in the queue for an average of 30 minutes. Bad service and bad cooperation.

Arend R. Ypma (01/04/2021)

Sadly terrible service. It took a year to transfer an account from a partner, but eventually gave up. The technology behind the app and the online platform is also hopelessly outdated, which means that accounts at triodos are classified as easy to hack by online criminals.

jan pieter Kaptein (12/20/2020)

The intentions are good and pure. I have no doubts about that and that's why I joined this bank a few years ago. I am now strongly considering switching to a bank that has sustainability and technology in order. Triodos is lagging behind when it comes to technology and customer experience. Apple Pay is still not available after years. Triodos does not have a credit card. The app is unreliable. The helpdesk is not professional. There are no smart functions that provide insight into money flows. I have heard that Bunq bank is sustainable and at the forefront of technology.

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