Friesland Lease BV

2 times a Friesland Lease car, 2 times problems. First time they 'forgot' to bring the car. When I called to ask where the car was, the employee said on the phone that she already thought it was so strange that there was a car key ... At the second car it is agreed to deliver, and then to be delivered at the last minute. say. If you then ask when it will be delivered, no answer. Also call 3-4 times, email several times. No answer. What does work: file a complaint! Then you will have an answer that same afternoon. I am attached to this party through my employer, I would never choose them privately, unreliable and very poor in communication.

A speed pedelec via Friesland lease for almost a year. Price-quality ratio is not okay. Had a few breakdowns on the road and the insurance has been placed with Enra. Enra then calls in the hoist or ANWB on duty. Because the communication goes over so many disks to report a breakdown, something is structurally wrong. As a result of which you have to wait unnecessarily long for help or that commitments are made that cannot be fulfilled. I pay a hefty amount per month to be able to use my Stromer STD1 and my contract does not even cover a simple flat tire. This amount was debited from my account without an invoice or a payment reference at all.

Top service! Great help with selecting my lease car !! Very satisfied!

Contract for a private lease car was quick and arranged. The delivery took more than 10 months. Friesland Lease can still score many points with planning and communication about that delivery, especially matters such as own initiative and expectation management can be improved. Something to take into account, especially if you still have a private car to sell ... After the car has been delivered, it is easy to pick up the comments, thank you.

I have a lease bike through Fietsenwinkel.nl / Friesland Lease. To put it mildly, a lot goes wrong. For example, I have had a bicycle that I cannot cycle on for three weeks now because the 'service' from the lease contract is lacking. It is more up to Fietsenwinkel.nl than to Friesland Lease BV, but they are also culpable