De Witgoed Outlet B.V.

Bought a TV. Delivery and communication went easy. We are super happy with it. Can't say anything about warranty yet.

I cannot say anything about warranty service, as I just received the product today and it is working, but as for the rest, my experience has been nothing but perfect and we must also comment on good experiences. Ordered a TV on a Friday afternoon, lots of payment options including paypal and payment on delivery, immediate email confirmation, shipping notification on Sunday and received on Monday morning, with phone call to confirm that I was at home. Friendly delivery staff. The product description was perfect, described as open box only, and indeed there are no signs of wear apart from the box itself, no scratches or dents., all accessories included, all perfect. Thank you!

I bought a second hand Bosch washing machine for a good price and I am super happy about it! Friendly and great service and communication. I was reluctant to buy second hand because of the cleanliness of the washing machine, but it came absolutely clean, they brought it up to my apartment and installed it for free. Super recommended.

Toppppp

Most bad service ever. Bought a washing machine less than 2 weeks ago. Within 2 weeks the rubber on the inside loosens with the result that a garment gets between the rubber and can stop in time. Now, in all honesty, I forwarded the photos and immediately answered yes, you clamped the garment between the door and this happened. The first is it was a short, small wash with a small number of garments. If, according to the company, without any checking or benevolence had looked carefully, you see that the cuff is not broken but twisted and this is purely due to the ring not being properly attached in the beginning. If the piece of clothing had been clamped from the start it should have gone under the rubber to the left of the hinge and the door had to be closed again by force so big excuse from this company take your responsibility and do not try to take money off people in all kinds of ways because that's this. The sweater is down to the buttons, the washing machine too, but now the beauty comes. We can get the machine for 80 euros and make around 100 euros. The washing machine is within the warranty period and why do we have to pay past costs and no other machine is left behind for replacement. Then we try it a day later via WhatsApp here comes an even more rude person who makes up even more excuses that suddenly charge completely different amounts. After indicating what is visible and not a torn rubber but a rubber that has slipped off the mounting bracket and that we let a neighbor have a look to describe it. Then there will be an answer. Well sorry I have never experienced this before as the neighbor knows it so well let him do it for 50 euros the white goods outlet eg can send a rubber. Oh yes and you also have a factory warranty that they mention so try it at the manufacturer. Never experienced such a scam and unfriendly unprofessional attitude. Do not order here if you want to claim within your warranty period, it costs you money and it is of no use to you. Bad bad