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Reviews
Elizabeth - (02/22/2021)
Worst experience ever. They continuously postponed the delivery date by a week. I canceled the order since I need it for my education. If you're willing to wait an entire semester for your books then order here. And if you want to reach out to customer services... good luck, see if they care.
Unie Koo (02/13/2021)
WORST WEBSITE EVER I ordered a book a MONTH ago to study for my Gmat and expected delivery date was 1.5 weeks and when the due time came, the expected delivery date moved to the week later, and this continuously repeated for weeks. Now a month as passed and IT STILL HASN'T arrived. absolute disaster. I have my exams soon and the book hasn't arrived. Worst service i have ever experienced.
Semih (09/14/2020)
I ordered a book 2 weeks ago and didn't receive my order. The track & trace shows that the packet is delivered but it wasn't, a few days later it said that my order was on its way, and later on that it was delivered. But I still hadn't received the packet. So I send an email to the customer service regarding my issue, and they told me the same information that I had access to. That the packet was delivered, even though I told them my problem in the e-mail. I tried to call them, I waited over 40 minutes but no one picked up and answered. I can't attend lectures because of this problem, I don't know if I am going to receive my book or if I should order from another site.
Daphne von Uexküll (11/27/2020)
Big, fat SCAM! DO NOT ORDER THERE 1. The order was massively delayed 2. Because of that I wanted to cancel the order, which was not accpted. Client service: "I will have to ask a collegue to do that, it will take five days". Well, within those five days the bookds already I came and I did not need them anymore. 3. On the website the claim to give you all the information to return the books, well...the do not 4. After millions of calls and emails I finally got the adress for the return 5. More than two months later, I still have not received my refund... more than 100EUR down the drain. That hurts, especially when being a student
kai kai (02/10/2021)
I waited more than 10 days for my order and then was told to wait more time. And they don't know how long i have to wait! Yet the books are still showing in stock! God! I want to give zero stars!
Similar place
Arnold Spoelplein, 2553 CG Den Haag, Netherlands
Unknown
https://www.anbiportal.nl/web/stichtingbijbelkioskdewegwijzerlo
Stationsplein 14, 3112 HJ Schiedam, Netherlands
+31 88 133 8111
https://www.ako.nl/store/ako-schiedam-ns--stationsplein