#EgberinkDak

Another update. Contacted by phone by the owner and it is now neatly resolved. I indicated where my frustration lay and he explained what went wrong. Neatly received photos of the situation and repair, and a neat invoice. -------------------------------------------------- ------------------------ A minor update. Suddenly I got a call a few hours later if they could come by. I had to go myself but they could see what was going on. It should be resolved. 2 stars because they eventually came anyway. But this really needs to get better in the future. -------------------------------------------------- ------------------------- You know, a gutter is leaking and you need someone to fix it. After some googling you see a "reliable" roofer. Actually only positive reviews, well that must be a good one. Contacted for a quote, quick response. Then quickly had contact by telephone and made an appointment for a week later. Then you are waiting on the day of the appointment, they come around 14:00. At 15:00 I am curious where they will be. Called, one person must call another. Turns out Corona is the problem. That is possible, very annoying .... but as a customer I do not have to call to change an appointment. There was hardly an excuse. Bit lax on the phone "annoying". It's also annoying that I have to call to find out that no one is coming. Anyway, he'll call back to see if someone else can come soon. a few minutes later the phone rings, unfortunately it doesn't work anymore ..... when will it come out? Well as soon as possible and that was no problem. And then we are waiting again today. It would be about 12 o'clock. At a quarter to 1 I call again. Someone would come and I wonder where he will stay. He will call back in a minute. Then I can already see the storm, we are already half an hour further and I have no time later today today.

Skilled people, quick and correct, think along with you

They do a great job and have a great service.

Very knowledgeable company!

Very satisfied with this company. Receive a clear and specified quotation quickly after the first inspection. Roofers were neat and friendly in communication. All the old roof covering was neatly taken away, even the terrace was swept. Nicely. The job is done quickly and professionally.