Santa Fe Relocation

Hopeloze service, extra onvoorziene kosten van 7000€ en alleen maar sooory van hun kant. Uitgebreide verslag volgt nog. I move from the Netherlands too Colombia with SantaFe netherland,Amsterdam.After the contract was sign,12000€ for the movement from door to door i get a built for the Harbor cost in Colombia,6000€. Nobody tell me about that. The salesmen,Koen say they are soms small cost at the Harbor. Small ? 6000€ !! My wife is Colombian and we no need to pay import taxes. After several mail's with Leontine the cost are reduced to 3500€. On the day to packed they come with a truck not with a 40''container need to be decharge and recharge in a container in there warehouse, not good for all the fournituren and other stuff. Once in Colombia I get again the built for the harbour cost,again 6000€, several mail's with Leontine later they say I must pay this and maybe later I get some money back, maybe. Now all is close because the Corona and the Colombian company take out my container from the harbour and decharge all stuff again in a warehouse, off course on my cost, 1000€ again I must pay otherwise I not get my stuff. After Corona all must be recharge and delivery at my house. All is charge and recharge 4times !!! I am scare how looks all. I am not responsible for the Corona and it is not my fault they not can delivery but ALL cost are for me no compassion or understanding of the situation from SantaFe. The only thing what I can say positive over this company that the packing crew in Netherland was top. The badest company I ever meet with the badest service I ever saw.

Beware of insurance rip off. I've used this company multiple times but once they have damaged multiple of my items they will not pay the fair amount to even cover the value of then insurance. I've had over 50.000 in damages and received as a compensation 700 dollars. I WILL NEVER USE THIS COMPANY AGAIN. DO NOT USE THESE LIERS.

Great company, the storage is super neat and modern, great professional staff

International full service removal company

Very polite staff, quickly unload.