MediaMarkt Rotterdam Centrum

Went there yesterday, around 3pm, to return a laptop that I had just bought in November last year. The first time I tried to return something was years ago at the MM in The Hague and it was a nightmare so, I was dreading this one and was expecting the worst. However, the gentleman on duty yesterday, I forgot his name, tall Dutch guy, he was very friendly, helpful, and quick. He gave me all my options, he made it really easy, did the paper work and we were done in 5 minutes tops. I don't think MediaMarkt is famous for their customer-friendliness but this guy deserves a promotion. He should give some friendliness courses at all their shops.

Went to return a product which had a small defect after general use. Customer service helped me swiftly. Additionally, the employees at the headphones, pc monitor and washing machine departments were really helpful. Especially the PC monitor employee was very enthusiastic.

Was able to get some small basics at reasonable prices. Does the job. I bought an umbrella for adount €4 and it is still working a month later. Can't complain as I definitely needed an umbrella that day and it didn't break.

Very nice people working there. The prices are lower than online.

Big store, great product range except for pc's