Sixt Car Rental Hoofddorp

Didn't get the deposit back after several days of waiting. Staff quite curt but not unfriendly. No queue. Good location near train station. Quite damaged van. Not support available by phone! Not cheap, either. Not clear where to park the van after use, after business hours. Wouldn't recommend to friends

Triple charged for a less than 5 hour trip. I booked the van for the whole day but returned it in under 5 hours. The original booking was for 60euro but surprisingly I was charged 174euro! Triple what I agreed! There was clearly a mistake on the invoice however when I raised this with customer service they simply said the bill explains it all and left it at that. What kind of incompetent staff do you hire? I know what the bill says but I’m saying it’s incorrect and I want it resolved. 3 emails later and the customer service rep still didn’t understand that there was an error on the bill so I had to screenshot and highlight exactly what I was referring to! I did the same trip previously on the same day and time with no issues. I’m still waiting for a resolution!

Very helpful and supportive staff. Cars are picked up very quickly with very little hassle. The cars are also always in top condition so very little problems. Top place to rent a car and I've not looked back since!

Excellent service, fast responses. Have gotten rental multiple times and am very happy with services. Communications are exceptional. Ideally located within walking distance to a lot of hotels. Kudos.

Great place. Employees that make you feel like they got you the best deal, and did not take advantage of you. As a Sixt Platinum member specifically, and really anyone, that is exactly what you are looking for.