Villa Vista Apartamenty & SAUNA Zakopane Krupówki Noclegi Pokoje

We bought an offer on booking, in which the information was about a 3-room apartment with a living room and a kitchenette. 3 marriages so the offer seemed perfect. On the spot, it turned out that there was one separate room. Everything else was in the attic in one large room. The curtains served as walls. We were misled, according to the owners of the curtain, it is enough to divide the room. In their opinion, the bedroom is not a room. The owner was incredibly rude and cheeky to us. I am surprised that the owners do not offer an 11-person apartment, because each bed could be separated by a curtain. There was no question of a refund. The heating was only turned on when we arrived so it was cold on the first day. One radiator did not heat up at all. There is no dumpster in the bathroom, in addition, there were 3 rolls of paper in the bathroom, which were supposed to last 4 days for 6 people. There was a fireplace on site, but you need to bring wood for the fireplace with you. A very small fridge in the kitchen. To put food there for 6 people was a problem. Parking very small. the plus was the cleanliness and the view of the mountains and the hospital. We do not recommend it for people who expect a minimum of privacy.

Unfortunately, the stay was not successful. The first unpleasant surprise on the spot, which could not be explained neither with the resident nor the owner - no one bedroom (Booking was clearly chosen 2 bedrooms + living room, the complaint is being processed). Another thing - noise. You can clearly hear the voices of other guests, from behind the walls, from the staircase, at any time, so it was impossible to rest too much. The kitchenette mentioned is a small sink and mini induction hob, no space whatsoever. And paradoxically the worst - parking lot. I advise against everyone who is afraid of damage to cars. Tight, steep, narrow, horror, how much you have to stretch yourself. Unfortunately, I do not recommend it.

because of the pandemic, I do not know if the facility is accepting guests or not, the booking is there, the money has been received, and the contact to obtain information is zero, the telephone has been out of reach for several days, I try to call several times a day at different times and to no avail. I don't know if my booking is up to date

Very not nice service definitely not recommended terribly rude people ...

Nice room, but not hiding a bit small, all plus, I recommend this place. You can only attach a parking lot and a steep driveway, the owner is nice :)