You Drive Car Hire

Organized a car to be dropped off at 12:30 pm today. Email confirmed that location was ok. Was contacted via email as they received two bookings rather than one. Confirmed only one was needed. No one showed up. Attempted contact via email and phone for two and a half hours until alternate arrangement could be made. Over 10 calls attempted to number listed on website and on this google map page - just rang out - no option to leave a message. Tried email to addresses that had emailed me as well as via website. Eight hours later still no reply. Very disappointed. Missed appointment that I had given myself hours to make. Cannot recommend at all.

Hi guys, thank you again for the great service! Just want to say that I loved the Mini Cooper. Wow! See you soon.

This was the worst experience ever in all my years renting a car. I was charged €600 for a mark on a tyre and faded paintwork over a wheel rim. I was told that if I didnt agree this payment the €2100 held on my credit card would not be refunded. I was told that due to one tyre being damaged there was a requirement to charge for 2 tyres, while both were new.Faded paintwork is not a dent or a mark. I had photographed marks that were on the car, so it was a total shock when these items were pointed out. I would love to add photos of this perceived damage however I cant add on this review. While I had my own car excess insurance it put a damper on a great holiday. I could not compliment the Portugesse enough however my experience with this car hire company would not be something I would wish on anyone and I would give them a wide berth.

Thank you again for the excellent recepeption this year. Fantastic holidays driving an excellent car by You Drive! I used You Drive by recommendation of a friend. I booked online - everything went smoothly - all paper work was ready when I arrived at Faro airport. No fuss, good car, efficient experience. Will definitely use this site again.

Once again this year Great holiday in Algarve driving one of your cars. Great service! Keep up the good work.