Map
Detailed Information
- Place Types Laundry
- Address ТРЦ "РИО", Magistral'naya Ulitsa, 20, Kostroma, Kostromskaya oblast', Russia, 156010
- Coordinate 57.7419092,40.9179695
- Website https://2gis.ru/kostroma/firm/70000001006207270
- Rating 1.5
- Compound Code PWR9+Q5 Kostroma, Russia
Openning hours
- Monday 10:00 AM – 10:00 PM
- Tuesday 10:00 AM – 10:00 PM
- Wednesday 10:00 AM – 10:00 PM
- Thursday 10:00 AM – 10:00 PM
- Friday 10:00 AM – 10:00 PM
- Saturday 10:00 AM – 10:00 PM
- Sunday 10:00 AM – 10:00 PM
Photos
Reviews
When I gave the jacket, I explained all the nuances, that in no case should you wash with powder, and wring out, that it should (water) drain naturally. She explained that there is a membrane that needs special care. In response, I was assured that everything was clear and everything would be fine. My sleeves were heavily rubbed with dirt from the snowboard socks under my armpit, this was the main part that needed to be washed off. As a result, the feeling that the jacket was simply thrown into the wash at 90 degrees so as not to bother .... even the jacket smells like a hell of a conditioner ... now to weather this smell out for another week?!?!? for which I gave 750₽?!?! Probably for throwing this jacket for 15k ...
if you just need to wash things indiscriminately, it might be worth it. But if you take care of your things, NEVER GIVE YOUR ITEMS TO THIS DRY-CLEANER !!!! Unfortunately, I can’t make a claim, because the young man took her away, but tomorrow I’ll try to come and talk humanly. I hope for decency ...
The staff does not know how to talk to customers. Boorish attitude, careless handling of things. I handed over the jacket, they washed everything, but there were traces of detergent on the fittings and the inside of the clothes. We showed this to the inspector, to which they received the answer that there would be no new jacket anyway, and next time take it to another dry cleaning. Well, it goes without saying. I do not advise anyone, do not spoil your mood, things and nerves.
Extremely boorish attitude of employees towards customers. I handed over to wash the cotton bedspread, this was his first wash, they returned it with stains that were not at all initially, the receiver accused me, refused to resolve the issue, refused to wash it. When I handed over the number, the stapler was attached directly to the blanket, despite the fact that there is a factory tag sewn on tightly, I was just shocked. They just row money, and not small ones. Washing the bedspreads cost 600 rubles. I do not recommend👎👎👎👎👎👎👎
Many times used dry cleaning. Yes, the staff is not always friendly, but fortunately the quality of services was not affected.
The spouses cleaned the wedding dress amazingly, we only give down jackets there. There have never been complaints.
Extremely boorish behavior, I do not even know how to call it, in general, "Ladies at the box office."
We came to pick up the down jacket at 21:30, which is 30 minutes before the TC closed, but we were told that the terminal no longer works by offering 1000 rubles, said that there was no change and "in general, go change as you need it, not me" blunt as something changed and gave the thing. I understand everything, but I'm still a client and I want to apply, in principle, I will not go here any more, all the best.
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