Chistovid, Khimchistka Kovrov

It turns out that the fence of carpets is only on Mondays, and on Sunday for the first time, when I wanted to bring the carpets, they said they didn’t work, okay, I’m probably a day off, I’m calling on Tuesday, but now it’s not until next Monday, why didn’t specify for the first time that such an order was strict ? what is this all for? I added a star for politeness, but my problem has not been categorically solved, the lines and quality of the cleaning itself are not yet known.