Kaluga-Lada

Motivated to help and support

I do not recommend buying AvtoVAZ and this service. The car began to roll at 5000 km, the brake discs were bent by 20,000, the clutch was noisy, vibration during braking. The door gum broke. Under the guarantee, they changed only upon the first call. With the rest, the client is accused that he himself is to blame for this condition of the car. The spouse drives very carefully for 15 years of experience, there were 4 cars, there were no problems with any new car of other brands in this price category. On such a run and more, there were NEVER breakdowns. Managers do not resolve the issue on the phone, throw them over to each other, promise to call back, do not call back, or call back after a second call. In the price of diagnostics, they write from ..., but do not indicate the full cost. Before the corral in the box, after a visual inspection, they offered to sign an act with a list of works that had not been carried out, and also to sign the acceptance of the car. After the corral in the box, they did not normally examine the sound, they listened to the sound with noise interference in the box, they said it was not))) Karl, there is a sound, but the master says NO. They said they broke the gum themselves, bent brake discs for 20,000 are not a warranty case, there is no noise from extraneous motor and clutch)))) And yes, when they arrived at the time by appointment, they offered to wait 5 more cars ahead)))) No, guys, these are not cars for people. I'm sorry ..ovnovaz. At the end, the service worker apologized and said that he was just a worker and nothing depended on him. He is aware of the quality of cars and people like us come every day. PEOPLE, DO NOT TAKE #OVNOVAZ. Save your money and nerves. There will NEVER be these non-cars in our family again. It's a SHAME, not quality. They slip you a marriage, and then they force you to repair this marriage at your own expense.

The place is good, but the salon is small. On the plus side, you can watch TV while waiting, drink coffee or water.

Polite and helpful just prior to purchase. He came to pass TO2 to them and was very sorry. Work is carried out far from the regulations. Half is checked by eye and by light bulbs on the panel. After a negative assessment of their work, their manners called and tried to prove to me that I was stupid and they were doing everything as expected. After undeniable arguments, I recognized their jambs, but I never heard an apology. The prices for horse-drawn consumables, the cabin filter for Vesta are 922 rubles and at the same time it is not even coal. In any car shop, a carbon filter costs no more than 350 rubles. Not when in life I will not turn to them on any issue.

Car dealership is very decent! Especially when compared with other salons, where they impose anything just to rob you to the skin. There is no such thing. Everything is only at will! This is not a custom review, but a regular customer review. They serviced a car in service both under warranty and after its completion. Everything was always done correctly and efficiently, but the truth had to wait a long time)) It's time to change my car and I did it without problems in this salon! I handed over my trade-in and acquired a new one. Everything is professional, competent and correct! And they made a decent discount! Many thanks to manager Ivan!