Profi Master

I handed over 2 coats for dry cleaning. After 2 weeks the call "Come and take it" Upon arrival, it was discovered that cat hair remained on the men's coat. When asked why they did not clean it, they answered that it is not included in the dry cleaning. And I kind of gave it up for that. For what he gave the money is not clear. Okay, let's go further. Then they took out a women's coat, which did not have buttons. When asked what is the matter? She replied that you signed the papers and it says that they are not responsible for the accessories. Then I asked why not sew it back? They said it was a separate service and a separate payment. 50 rubles per button. Total more +250. Then I asked why they called and said that everything is ready and can be taken if there are no buttons on the coat? Why didn't they immediately offer to sew on the phone. They said that everything is ready the same. There are simply no buttons The bottom line. I don't kick there anymore. There is no customer focus at all. I do not recommend that you contact their network. You will lose money and time.

The quality of service is top notch !!! Recommend!

We contact the studio Profi Master often. Two sons dancers (folk dances) and my daughter learns to actress and also performs. Often have to order them new clothes and costumes for productions. Atelier very well with their work. The people here are kind, branches in all cities. Everything is done quickly, we advise everyone!

I was visiting Kazan. I caught the jacket over the fence when I left the house, and I was in this jacket for the wedding (the wedding is the purpose of my arrival in the city). I was looking for a studio and the closest was the Pro Master. I gave my jacket in the evening and the next day they called me to go and pick up. I went, I thought the seam would be noticeable, and so on, but the jacket was like new, thank you so much!

I rewrote a long fox fur coat for a short one. Thanks to the master for the excellent work, and for very practical advice, she offered me the style more interesting than I originally wanted. I thank the wonderful team of professionals!