Map
Detailed Information
- Place Types Spa
- Address 13 Avenue Ibn Fourat Boite Postale Hammamet, Hammamet 8050, Tunisia
- Coordinate 36.4001796,10.6302564
- Website http://www.hotelbelazur.com/index.php?go=reservation
- Rating 4
- Compound Code CJ2J+34 Hammamet, Tunisia
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Great hotel and great service, i stayed in nice sea view Bungalow , the place was out of this world , also food was nice 👍
Excellent Customer service.A+ food service. Very clean hotel. I highly recommend for all my friends and family. Special thanks To Master chef MIHREZ. This is a real pride to the Tunisian Tourism as a whole. Thanks Guys from United states of America.
This hotel is well located in central Hammamet, close enough to the centre without being in the confusion of the actual centre. The rooms are dated, but well equipped, with comfortable beds and clean bathrooms with a proper shower screen rather than the horrible shower curtains you normally find. The gardens are truly beautiful and the staff do their best to make you comfortable. Breakfast is good, with omelettes made to order in front of you. Souhail, at the door, is a fantastic host and provides a true welcome. Great value for money.
Hotel Bel Azur Thalasso, a hotel that has definitely exceeded my expectations. At a first glance, the hotel seemed alright the interior wasn't much of a luxury and was alright. The hotel was pretty huge and offered a lot of services that I spared some time to explore. The service, that being the waiters, receptionnists, cleaning staff, hotel animators, they were all very welcoming, helpful and reliable. They had good manners and they make you feel at home (now I understand why the bracelet we got said Welcome home haha!) Now for the rooms, they were very very clean and very spacious and modern. They were equiped with everything we needed. The pools and the beach were both very clean. For the food and restaurant, again waiters, were willing to go out of their way and assist me whenever I needed help in carrying or getting food, which was really sweet and helpful. Always smiling! The food was great. Just delicious. Sweet or Savoury, they have it all!
Overall, I don't have any negative comment to say about the hotel. It was a great stay and I cannot wait to go back! (:
I want to start this review with saying that a few key people saved this review from going in a very poor direction. These people are the main chef in charge which was very kind & helpful to us as well as the animators which were also kind.
Now we'll speak about the issues.
There was quite a few rogue staff that seemed uninterested in fulfilling their roles. The staff that controlled the towels/beach security often gave me attitude. It is not my problem there is an inefficient towel system at the hotel. I also had a bartender whom refused to make me a mixed drink based on a poor policy & instead offered me a shot which I refused. Another night I called room service for some ice, they refused so I had to freak out on the front desk to finally acquire ice. All of this is unacceptable.
The food quality was below what I would call exceptable, every single day my stomach was in poor standings.
There was no effective air conditioning in the rooms, when I inquired the staff admitted to having it turned down because "we didn't need", utterly unacceptable.
This resort has a lot of potential, but there was quite a bit of toxic situations that need attention, I will not be back.
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