Map
Detailed Information
- Place Types Bank
- Address No. 126號, Guangfu Road, Changhua City, Changhua County, Taiwan 50061
- Coordinate 24.080703,120.541077
- Website https://www.tcbbank.com.tw/
- Rating 2
- Compound Code 3GJR+7C Changhua City, Changhua County, Taiwan
Openning hours
- Monday 9:00 AM – 3:30 PM
- Tuesday 9:00 AM – 3:30 PM
- Wednesday 9:00 AM – 3:30 PM
- Thursday 9:00 AM – 3:30 PM
- Friday 9:00 AM – 3:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
There is no fixed person at the service desknWaiting for opening an account + it took more than two hours to finishnCalled 504 (our own number 507)nThose who come to open an account later will do it at the counternThe speed behind is relatively fast, dumbfounded
Because I need to go to Taichung Bank to open an account when I change my job, I don't know what to bring, so I called first to ask, and they also explained me very carefully what I wanted to bring. The first impression I felt was pretty good!nWhen I went to the branch, there were really too many people. I had to wait for 3 people. Originally, I wanted to wait for a long time. I saw the counter staff come out and asked us what we want to do one by one. I apologize, saying that it takes a while to open an account. I'm sorry, but I have to wait a while. Although I am not bad, I think I really have concerns about our feelings.nAfter that, it seemed that the supervisor of the branch came out and asked me what I wanted to do, so he guided me to other counters for processing. Overall the service was pretty good!!nI just saw that the staff at the counter were very busy, they had to deal with things, and they had to answer the phone, and there were a few people in the queue who wanted to ask questions. I really feel that the staff at the counter are very hard, and I think the bank needs more people to help!!
The service was bad, I asked questions and answered questions, and I was transferred twice to communicate by telephone.
Kanban for opening an account without skipping numbersnTell me at least one hour or more and tell me to eat firstnOne hour later, I called and asked what numbernTold me the numbernSaid no one asked me to do itnRedraw the numbers againnIs it difficult to be a Kanban
There may be a little more manpower support in the line.nI spent a total of 1 hour to get through the three business tasks.nAt the time of handling, I heard the chat next to me. It’s too laborious.nHowever, the attitude of the young guard is good.nHave guidance to the service desknJust one person at the desk, although there are fewer guests.nWhen I waited, I saw that the counter was already running. I have gone through several guests.nnBut the service for the counter lady is good (Impression is like the number 4 counter lady)nI don’t feel bored or impatient about my details.nThis is hard to come by.nEven if he is not familiar with mattersnAlso clustering force, asking colleagues, even telephone customer service, help me deal with it.nFinally, I am very careful, remind me.nChanges in the book and changes in the way it is handlednThese are all worthy of praise.nnIf you are familiar with the businessnEfficiency may be betternnThe attitude that I value most is the standard.nAs for the way of doing things, as long as there is something I need to handle at the scene.nIn fact, I have to spend more time. I personally don’t mind.nPeople always need a familiar time and spacenOf course, the efficiency is better and better.nnGeneral comments 3 stars firstnMiss counter personal 4 stars
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