Taiwan Business Bank

Very bad account opening efficiency, full of people waiting to open an account, there is only one waiter at the service desk, the account opening has to go through a secondary process, and the supervisor must review it. Why must the information be written in the academic income? What does it have to do with opening an account! The two-hour account opening time is unprecedented for me! Outrageous for a long time!

Very bad efficiency. Account opening requires two procedures, and the supervisor has to sign an extra. Account opening takes more than 2 hours. It really should be rectified. The attitude of the service staff is not good.

Anti-epidemic measures were not ensured, and the temperature was taken only ten minutes after entering the venue. In addition, the staff's work speed needs to be enhanced. The form does not clearly indicate the purpose.

Thanks Meng Jing, super efficient👍

The customer service attitude is very poor. In fact, I don’t even want to give it a star. Your company should strengthen the education and training of customer service staff. When I get angry and give bad reviews, I see other Google reviews, which proves that this company must strengthen coaching employees.