CTBC Bank Bo'ai Branch

Good

I have to wait to change my passbook... It's a corporate account! Last month, the security insisted that it could only be replaced when it was used up, and the service was denied at 3:30 when the queue was completed! (The iron gate of Yushan Mingming is closed, but Auntie Sweeper can help customers take it to the counter. The service is far away.) The company account can’t be withdrawn every month. It’s already enough. I have 2 to 3 accounts every day. I just got a new book. Add to page 5 (accountants are also difficult to reconcile!). The counters are very detailed and only exchangeable. Helplessly occupy the boarding, let the 7.8 people wait for a long time! Knowing that there is a shortage of staff, but no longer opening branches or hiring more people, do you want to exhaust the staff and get a lot of bad reviews?

The insurance policy is not explained in detail, and the interest rate is also casually fabricated. Every member of the branch said differently, and no one in the whole branch can inquire about the details? Are you deceiving the customer? I came to the branch to inquire after an appointment, but said that it came temporarily Customers are more important, are called to call customer service? I don’t understand the meaning of branches at all

The efficiency is very poor, but I have to use the deposit book to withdraw the money, and I have waited for almost an hour and it has not been my turn

There are too many people and few staff. How can we digest customers? No wonder it’s inefficient. It’s the same whether there is VIP or not.