花旗銀行 文心分行

The barcode of the ATM card lost. I came here on Tuesday to apply for a new one. When it was my turn to do it, it was almost half an hour and the card issuer was broken. Tell me that it might not be available until tomorrow. I said that I would call me the same day to explain I can come and get it at any time. I didn’t call it the next day. I just went over on Wednesday and told me that I just wanted to call me to come.... It turned out that I had to do it again on the spot. Then I did it for 15 minutes. Tell me that the upstairs will be faster and the downstairs will be more busy. Go up to the second floor and ask us to wait. After 15 minutes, I told me that the downstairs is free now and I need to go down to the first floor to do it. Go down to the first floor. It took 15 minutes to do it and finally it was done. It took three days to apply for a new ATM card. It is really incredible in the banking industry that pays attention to speed and efficiency. Is it possible to simply post a notice at the door saying that only 3 million yuan is accepted The depositor account opening and service are ready. You can go to another bank to avoid wasting each other's precious time

There is only one person at the entire counter. Account opening and account processing are the service counters. I call the service counter alone. No one is in front of the counter and no one wants to call the number. One counter handles general services, and one clerk slides his mobile phone in front. Once in hundreds of years, Citi really was a waste of time. When I walked to the Fubon counter next door, there were at least 3 people dealing with it. The service was excellent! It's really too much

Citi is really hard to use (the app too!),nThe tellers have a poor service attitude, and the guards are more patient than themnTell me to call customer service to ask?nThe customer service also encountered a bad attitude. If you don't want to help solve the problem, you don't have to do this job! The professional standard is really low!

The clerk is completely confused! The rules and procedures are completely wrong! Only there is an appointment to open an account, the first one says that there is no appointment information, and the second one says that they have not opened a general account after waiting, saying that they can only open 3 million For the deposit account, it only took a lot of time to open an account for Global Money Transfer, and it took a lot of time to figure out the regulations. Finally, I called another branch to inquire and realized that the staff of this branch was completely confused about the situation. I ran over to have an appointment and waited for a long time. Did nothing, was misled, wasted a lot of time and finally clarified, what was wrong was this branch...

The one who helped me with the card is very handsome, awesome.