CTBC Bank

They said this smaller branch can take care easy transaction, WRONG. Been waiting over 45 min , be prepared be here close to an hour for anything.....That guy in front of me been at the teller since I came in, what the heck is he doing??? My life slowly wasted away at this bank.... I just came from 2 other bank...none this long...The teller chat chat chat.... As I am writing this I think I underestimate...Longer than hour I think... The teller told me that you can book number in the app so wait is not that long, will try that next time, adding 3 more stars

Pretty much your regular bank. Nothing really that special.

The card was locked and waited for a long time before it was queued. Then I saved the change three times. The last time I saved the money in the money folder, the problem came out. I saved 260. The screen actually showed me 238, and the money returned became 248. Then the clerk told me that there is no fault. If there is no fault, will the identification error be wrong?nThere is no indication of machine failure at all to allow customers to use it with cautionnThen he was full of money card wallets, and kept giving me a piece of paper with the machine number, and finally got angry and asked him how I would get it.nThese people are really busy,nI said I deposited 260, the screen showed 238, and the refund was 248. Here, he asked me if you are saving money? Yes, I used your machine to take out the 260, alright!nI have to remind me that ordinary machines will not have a fraction of 60 yuan, and I have to say it again before I hear that I am saving money.nI have to keep asking me how much I eat for 260 and 248, and I keep asking around me repeatedly, wondering if you can't do things simply.nI looked at them, I was really shocked, my mind was still thinking about how I would make this group of people understand. Show him the money in my hand, he can still say it is 247, brother, I really convinced you.nLet me call again to report. The customer service lady on the other end of the phone is really a bit innocent, because the first few people really made me angry, and I have to take out the card to see the card number. Wait three working days to confirm if there is too much money before returning it to me. I'm here for 12 yuan. I am more angry.nI didn't want to care about a little money, but why such a bad machine CITIC has been using it? According to reason, ordinary machines should be returned to the gate if they have not been put into the warehouse after identification, and the money that has not been put into the warehouse should be refunded as much as it should be collected, but this Machines can eat money, absolutely. Customers will have to wait three days for the results to eat more money, but they may not pay back the money. You have to confirm how much you have to pay back. CITIC has been idle for so long because the company's services are really speechless. In the future, it is really useless. If you need to use CITIC, I will bring the secret recorder. If I pay, I will immediately sue the machinery company and CITIC. I don’t have to wait three days.

The youngest daughter needed to open a new account due to work. After reading the comments, she was a bit shocked, but she saw that there was a downloadable app appointment in the message. After leaving the information for about two hours, she went to the handling lady to kindly inform. Several people in front of her are also online appointments. It takes about 30 minutes for each to open an account, so I ask my daughter to go there before 3:30. My daughter arrives at about 3:15 and will complete the whole process soon. For the procedures, I asked her about the attitude of the service staff. She said that they are very friendly and efficient. Perhaps the online appointment and pre-filling of personal information before opening an account can reduce the time for queuing and applying.

They came in at 11:44, saying that it would take 40-60 minutes to get your turn. It is a bank that needs to wait patiently. It is recommended that you can handle the loss report online in the future, saving manpower and time. But the professional attitude of the sister at the counter melted me again. The name has a dream character, and the affection level broke out instantly. If it is not for waiting and so on, immediately give me five stars.