Cathay United Bank

A very human-scented bank, the clerk Ms. Jia Ling is very kind and gentle, and very patiently to help me solve the problem! I am waiting for the application, because I am actually uncomfortable, so I will be comforted and ask me to bear with me and the process will be completed soon. There is also a clerk who forgot to apply for an ATM card and went back to apply. Ms. Qi Ting was also very enthusiastic. She saw that I was uncomfortable, and she also cared about whether she could ride home and call a taxi for help. Then the clerk outside the counter looked uncomfortable when I was waiting. Even if I said that the old problem was all right, I would still care about it, asking if I need to drink hot water, and help me find a seat, but didn’t have a business card, only the clerk’s name Her manager, a very heartwarming bank! !

Mom said that every time she troubled the help of the service staff, she didn't have to wait long

As long as there is no relevant business relationship with Cathay Pacific, or the referral of Cathay Pacific customers, it is impossible to open an account at all, and the teller will only dodge the system. In addition, a bunch of people only open one counter, and when the bank is about to close, there is no teller to help. The education and training are super poor! The first step is to open an account, so how come there are related businesses afterwards? !

Because I have to transfer the money to the wrong account, I came to this Cathay Pacific and asked them to help. The counter service staff (Shu Ci) are really patient and very polite. It is really good that she will help me contact the other bank from the end.

The window is severely inadequate and the error processing speed is extremely slow. It took almost five hours to open an account.