Map
Detailed Information
- Place Types Bank
- Address No. 123, Zhongshan Road, Tamsui District, New Taipei City, Taiwan 251
- Coordinate 25.1709455,121.4415736
- Website https://www.ctbcbank.com/
- Rating 3
- Compound Code 5CCR+9J Tamsui District, New Taipei City, Taiwan
Openning hours
- Monday 9:00 AM – 3:30 PM
- Tuesday 9:00 AM – 3:30 PM
- Wednesday 9:00 AM – 3:30 PM
- Thursday 9:00 AM – 3:30 PM
- Friday 9:00 AM – 3:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I’ve just opened an account here today and I’m blown away by the excellent service. With my limited Chinese I was nervous because previous experience made me believe all banks have limited language capabilities and that I’d only be able to use Chinese or Taiwanese to get by. However I was immediately greeted and welcomed and a guard helped me to pick the correct ticket. After sitting for only a couple of minutes, a manager came out to assist me and while I used my limited Chinese she filled the patches I struggled with using English. She stayed with me to fill out all my forms and answer all my questions in both Chinese and English so that I could understand. I’m confident I will be pleased with using this bank’s services again in the future!
Honestly provides the best services I've had in a bank in Taiwan so far. Used to be with 合作金庫, but their apps are outdated, CTCB offers (Although limited to basic functions) English options on their apps. The only downfall so far is that foreigners cannot apply for credit cards online, and must do so in branch with a high probability of being declined. Also, Apple Pay is not supported by CTCB for Visa Debit cards, leaving foreigners simply unable to use Apple Pay in Taiwan, regardless of their proper residence and visa qualifications. This is something that could easily be fixed by CTCB by allowing debit/ visa debit cards to work with Apple Pay instead of only allowing Visa cards. Or also Offering prepaid Visa cards, which are still not a thing in Taiwan. Either way they are miles better then 合作金庫 which still requires you to use a card reader.nWhat bothers me tho is that where I'm from in Canada, RBC offers newcomers to Canada their first credit card and other services when first arriving, but after over three years in Taiwan and pouring a LOT of money into the economy I'm still stuck unable to use basic services like this. This needs to change asap!
The number call is super quiet, so small to the northnThe entire bank has only one small TV screen, which broadcasts various information and call number informationnnEvery time you broadcast, everyone can only look up at the screen that is so small to the north to confirm which number it is calling.nnOr rely on pedestrians, guards and guests to help call the number = =nnThere are very few seating areas and many peoplenCrew service is good, good attitudennBut the overall equipment is too shabby
The space is so small, some have been waiting, there are always so many people.
Even if there are too many people, there are few seats available for the waiting people...
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