Cathay United Bank

My experiences here have been mostly positive, staff are all typically really eager to help, it's a bank that is built on trust and relationship, for those of you who's looking for not just a typical bank but friends that can help you along the way to financial wellbeing, this is the place for you.

Slowest bank ever

Every time I go to the bank to pay, the security and lady at the door will tell me that there is one (the only one) "ATM can pay, and you can get change", but every time it takes time to queue that one ATM, it's finally time for me , It will show that there is no change to find, and then the security will say: "Then you can put the excess amount in the whole number, and the extra amount can be used to deduct the bill next time." However, I don’t like this. I have to remember how much money I paid each time, so I have to draw a number plate and wait for another time to come to the counter... It took 2 queues... Then when the counter arrives at me, the counter teller will repeat the ATM to pay the card fee again... I think if you want to set up ATM to pay, you should Pay attention to whether the change should be made up, otherwise I have queued twice more than 4 times, which is a waste of time. Every time I have to answer the same answer as the service staff (I want to change, I don’t want to keep it in the next time Deductible bills)... In addition, the attitude of the people I met was pretty good.

I came to Zhuke Branch to open a securities account, reset the online banking password, and set up an agreed account. Commissioner Lin Yiru patiently dealt with my problems, and patiently gave instructions on how to operate the app, and explained in detail that there are quotas for both agreed and frequently used accounts, so avoid Repeat the setting. Busy business, without a trace of impatience, and his actions are very neat and professional. I waited about 20-30 minutes for processing at noon. Because it is located in Zhuke and there are usually many people, the commissioner also advises not to deal with it on make-up days as much as possible, so as not to wait for a long time. Only located near the main road and bamboo branch, the parking space is not easy to park.

The branch close to the Science Park, on the first floor of a building, has an organic parking space in front of it. Compared with the Zhucheng branch, it is wider and less crowded, and the staff inside is very good.