Chang Hwa Bank

超生氣 服務人員態度很差 開戶線上預約 有約沒約實在是沒有差 說只能當天打電話預約 開個戶頭還問一大堆為什麼要開戶的問題 還問我有沒有別家的戶頭 說什麼如果有用那家就好了 我就是需要該銀行的帳號才來開戶阿 根本不想幫我們處理事情 服務人員態度真的很爛

I didn't want to give a star. After the number plate arrived, I said that I would go to the service desk to wait for the time. Okay, it was three o'clock. I waited for another ten minutes until three o'clock. The service desk asked me to draw the number plate? Then my service desk is waiting for the time to be sad? Tell me to wait next to the number plate? ? The more I think about it, the more wrong it is. When will I wait until I protest to them before they are willing to help me deal with it; this attitude is really dumbfounded, and the time to be a guest is not time.

Super bad The first time I went to the bank to transfer money, I met the lady who was at the counter while sliding her mobile phone and talking on the phone group buying. The account opening was also very verbose. The overall quality was low and I felt very bad.

Poor processing ability and poor service attitude. I just need to reapply for an ATM card. I won’t say in advance how long it will take to receive the card. I waited for more than an hour before I said that it would take one week to reapply for the card and complete the information. It’s very idle. I usually ask for leave, and I have to ask for it again next week. Just tell me at the beginning and wait for more than an hour before telling it. It’s bad enough

When I went for the first time, I chose to wait before opening the business. I heard that it would take a long time to open an account. After the opening of the business, I drew a number plate. I didn’t understand the live line, so I asked the site. The staff also kindly responded that I can open an account on the right. The two ladies who opened the account also carefully inquired about the purpose and function of the account, and assisted in related matters, and informed the subsequent customers that they would need to wait an hour to apply, because it takes a long time to open an account. It takes a week to get the bank card after opening an account here. It is recommended to fill in some documents on the Internet first to shorten the on-site account opening time, which is convenient for customers and on-site personnel. Because I have pre-filled the information online, the account opening time is completed within an hour. . When you have questions, the on-site personnel will answer you enthusiastically. What is not related to the on-site personnel is that the traffic lights need to be strengthened. No lights or signs are seen where the account is opened. Those who come for the first time will not be able to do so. It is clear that if you want to draw a number plate, etc., you should go straight to the process, especially when there are many people, customers and bank staff will be upset.