Chilan Hotel

The Good:nfriendly staff and the location was what we needed in terms of proximity to Wuling Farm, Heping and it was situated in a beautiful spot surrounded by forest.nnThe Bad:nI hate writing bad reviews but unfortunately after our stay here I have to share my experience in the hope they can improve for future guests.nn1) The hotel is generally not very clean. The tables in the restaurant needed a good clean, as did the cutlery. But our room was the worst. There were so many dead bugs around on the floor and under the bed and the bathroom was not clean. Also the ceiling was broken and filled with dead bugs (see pics).nn2) Hot spring was nice to have but the water again had some floating particles and insects in it.nn3) Value for money. The hotel was one of the most expensive places we booked in Taiwan at 6000 NT$ / night. This was far from worth the money in comparison to what we experienced elsewhere.

The receptionist attitude is very very bad.nHope the management can help to improve the hotel service.

Clean and open wooden house for stay and various itineraries.

Stunning! It is so beautiful even it's raining. Staffs are very friendly and helpful. They have morning walk with a guide, it starts at 8am. Hot springs is awesome, don't miss out!nAnother thing to recommend is their head to toes wash gel. It was made by local, I bought a bottle for my kid ud83dude0anWe will visit here again for sure ud83cudfde

Fairytale cabins surrounded by forest, you will be immersed in Phytoncide