First Commercial Bank

GOOD

The first bank process is very bad, and the change of the certificate number must be processed back to the New Taipei Zhonghe branch (original bank). This may be a problem for the entire First Bank. The tone and words of a lady in the service team are like arguing with customers, which is really disgusting. Seeing that there is a problem between the commissioner and the customer, the supervisor at the back will just watch it and will not help explain it. If you do your own thing, it is even more disgusting to watch the two sides continue to talk in the back. When I came, there was only one window for account opening and a project, which made people wait for a long time. However, the reason for giving two stars is to the lady who helped me deal with it. She spoke with a good tone, words and attitude.

Pedestrians love to serve people

No one was in front of the counter, and there was no call for ten minutes after coming in. After 10 minutes, counters No. 3 and No. 4 were called together, and counter No. 3 was called and no one was called. No call was continued. This is the standard of the public library.

In addition to the fierce competition, the banks must improve their service quality. Although they are close to the municipal gendarmerie police station, they must not relax, and the service attitude of the staff can generally meet the requirements of visitors.