Taiwan Cooperative Bank

I feel the same with everyone. The answer to the phone and the attitude of the staff are not good. Very impatient to answer the phone. Will sigh. . . Dumbfounded

Bad service that shouldn't even have a single star. There are more idlers in the back row than front row operators. There are obviously more than a dozen people in the queue, but there will be no temporary additional support personnel.

The tellers are all veteran public employees who opened the door for more than ten minutes and started to handle the business. The people who waited for the door to open a dozen of people who lost their ATM card to reissue it. Waiting for more than 10 days, I have to go to the bank and ask the result. The card has already arrived. There was no phone call or SMS notification at the branch, and the sour reply said that my retained information was incorrect. If it were not for a public company, this service would have been down for a long time.

The cabinet specialist doesn't understand anythingnKeep asking questionsnNeeds to be strengthened

Wait at least half an hour each time you gonAlmost 10 people were waiting at the scenenThe counter staff are clearly in the positionnOnly 2.3 people were actually handlingnThe supervisor doesn't care about doing his own thing or running to chat