Taiwan Cooperative Bank

This is for the head office of Heku. In online banking, the computer version is becoming more and more inconvenient. Just save the contract. I searched for the computer version of online banking for three days and couldn't find it. So I went to the branch to ask the clerk for assistance. Does your bank's information department invent some strange things? It is difficult to operate. Can't keep up with the times at all. Moreover, online banking should become easier and simpler. But you are too complicated. A bunch of internal accounts in your bank. We are not members of your bank. Can't understand at all. Old antique bank.

The account opening service is extremely slow. Compared with other companies, I don’t know if the system is old or the equipment is reluctant to replace. There are many windows but only two accounts can be opened. I hope it can be improved.

The guard (with glasses) on night duty in the XX Center of the Heku Building had a very bad attitude. He didn't know how to get to the office. He was very impatient to answer, and then he couldn't tell clearly. I owe you money. !

I came in at 12 o'clock. Although there were fewer business staff during the meal time, I waited for ten minutes to open an account. The account opening business staff don’t know if it’s a novice or something. During the process, they frequently call and ask for help at other counters. The conversations are all chatting and laughing. Then the business has not eaten and asked me to eat first, and then I will continue to open an account for me when I return. I reserve three I personally feel that I have plenty of time to open an account in an hour. I have already indicated that I still have something to do. I trouble them to complete the account opening for me first, so I find a newcomer business to help me with a lot of polite manners, and I am afraid of delaying me and giving others. It didn't feel so bad. Finally, because the supervisor needed to review the documents for dining out, I was invited to have a meal at 13:23 and come back at 13:40? After I refused, the account opening process was repeated, and the password was retyped, which meant that I was waiting for nothing for an hour and a half! At 13:50, the account opening is completed, but the supervisor has not yet come back for review and wants me to have dinner at 15:30? Said that the counter had to handle other business and asked me to wait elsewhere? Obviously, it took three hours to complete things in one hour. All in all, this experience really made people not want to give a star. When opening an account at a branch, it was not so exaggerated. If it were not for the company's designated branch, I would really not want to come here!

Hello, dear customer, the security component has not been activated, please download the security component or restart the security component service.nAnnoying every time