Stylus

Please note that the store sends a new product with a factory defect, where there is internal damage, which cannot be seen when examining the appearance of the product. During the procedure for returning goods, the component is sent to the FIXTER.COM.UA service center, a little later the service center makes a conclusion exactly the same as stated by the buyer. I stated that when buying a product with a total value of 36,493 hryvnia, they sent me the motherboard with suspicions that it was in former use and for damage to the processor socket. Earlier, for two years, I took a tablet, which also costs 27,000 hryvnia at the current exchange rate. There were no problems until today. Conclusion: according to the law, I was denied a refund due to a violation of the presentation. After talking with the quality department of the Stylus.ua store. I was informed that I was the first who bought this product and there were no other returns. And the fact that the motherboard is in working order. In fact, the goods were returned, not in working order. When contacting the service center, a reminder that the original warranty, which they demanded, I did not receive back. It turned out that my board was removed from the warranty. You will find out by surprise, since the management does not consider it necessary to report. As a result, buying a product in the Stylus.ua store. You may be sold a supposedly new product, and the warranty will be nullified. The processor for this board was bought in the same store i7-10700k. It should fit perfectly into the connector, as there could be damage in three different places, one can only guess. I recommend not buying this product from this store. The attitude towards customers, polite on the phone, but in fact the management shoves the goods, judging by the actions. This is a vicious circle where no one supposedly knows anything. The shop has paid 200 hryvnia bonus compensation. Photos are attached to the review. This information is posted with video materials on social networks for information and warning of buyers.

my TV was flashed with a stylus and this firmware stopped working correctly after a couple of months. I found out about it a year later, and yes, it costs 300 UAH to install a new stylus firmware, plus a TV on horseback. as I understand it needs to be done every year

I ordered it in the online store. They sent him to Konnaya 11. I was 2 minutes late, I was kindly asked through the closed door what I want to pick up. Hearing what I want, they said they were closed! I think this is a very terrible service! Question: Why ask what product I came for?) * On their phone number for communication, I also do not get through (During office hours) ** add order number: 1624968

I can not help but share my impression of the point of issue (store) in Odessa, because. she works from 10 am to 6 pm. on weekdays and closed on weekends. , actually, less than 8 hours. Although the managers (on the phone) in Kiev answer, practically, from 8:00. in the morning (information from them). What is this schedule?! How to pick up your order?! Do not finalize on weekdays, go out on Saturday! And the star, namely, for the work of the call center! Since I am not able to answer your review, I will continue here. I am not the first product I receive from and-no store. And I did not expect such a work schedule and, therefore, I did not ask in advance, I admit. But when placing an order, no one warns what to get need for 3 days. That is, very little time is given to "adjust" to your schedule. Your offer to receive through Nova Poshta is not correct, because, in addition to payment for their services (plus cash on delivery ), which significantly increases the original price, which makes a purchase in an online store meaningless and creates quite certain inconveniences. The inconvenience is that they (NP) are not responsible for the quality of the TV (in particular) and are not entitled to a warranty. inconvenience or, in general, the impossibility of checking the operation of the TV in their conditions, which were not intended for this. But you can take an example of service from them! I did not receive any proposals to extend the retention period! On the contrary, I was remarked that I had not read the work schedule, although I had the opportunity. And to the proposal to extend the period until next week and give me the opportunity to adjust my schedule, I received a not very correct answer that tomorrow 3 days will end and no one will adapt to each customer! After this statement, I refused the order.

After reading the reviews, I decided not to order the lens from this store. Some disadvantages: gray product and in fact there is no guarantee.