Турагентство TUI

Comes in to ask what for what. Vacation rest ... But the girls who had nothing to offer there, normally answer the questions.

This point is not focused on the client, but on the number of sales, so if you want an individual approach, do not contact here, since the representatives of this office cannot solve elementary difficulties with booking. Also, the illiteracy in the field of tourist services of the employee Victoria Doroshenko and not knowing the basics of customer service is simply shocking! The result is that you save your time and nerves, bypass this office by the tenth road.

Great travel agency! Appealed a month ago. Manager's girls helped to choose a great tour to Egypt, I really liked the hotel. Immediately warned that charter flights are flying to Egypt and there may be variations on the departure time. There were no questions. Always been in touch. Very pleasant and comfortable to work with them. We will also appeal to friends!

Fly with this company is not the first time. Both managers do their job very well, and care and concern for their clients is always felt. We have two small children and we can entrust responsibility for our rest with a calm soul only to them. We wish you more grateful customers and wait soon to visit. I RECOMMEND !!!!

Negative impressions from the purchase of vouchers at this agency. We decided to fly to Egypt, we chose the hotel ourselves. Found this agency, the task was set simple: you need a ticket without night departures. In Vibera talked to the manager, like there is such an opportunity, departure at 12 days, and the return at 6 pm - paid $ 80, bought the tour. The day before departure, it turns out that the flight will be at 5:50 in the morning - and to questions like this: the version changed, starting with the fact that the flight was rescheduled (this is a charter), ending with the fact that it was supposedly originally agreed (and this is against Screenshots of the agreement to fly out at 12), and $ 80 is the surcharge for the return flight at 6 pm. In general, it looked like excuses from someone's facs. Further more. Flew, rested. Return departure, the manager 2 days before departure sends a message that the return departure was transferred from 18:00 to 22:00. Well, we start to fuss, think, and what to actually do until 22:00, with 2 children, if they evict from the hotel at 12:00, the travel agency is not around ... no one endured a flight at 22:00, info on the carrier’s website She said that the flight will be at all at 16:10. It was at 16:10 and lost. Where did the manager get from 22:00, and why didn’t she then notify that the flight would still be at 16:10, and not at 22:00 - open questions. The second time to contact this agency will not.