EVA

A good physical store, but the ONLINE STORE is simply tough. You order and wait at least a week. The website states that Delivery is 4-5 days (although in our time and with fast delivery of New mail, and this is a long time!) On the 6th day, it shows by tracking that the goods are only being assembled🤷🏻‍♀️ The operator of the institute of the store is trying to give arguments like: Stores do not work on weekends (not true, they work to dispense goods), new mail does not work on weekends (also not true, almost all branches of the NP work!), New mail does not send parcels on weekends (and again delirium, sends and receives!). When the operator ran out of arguments, he was stupidly silent ... To make such a large network, to advertise your in-t store everywhere and not to organize delivery, it's just a failure! Delivery from China is faster than from your online store!

The assortment and pricing policy is good. Consultants and cashiers when they serve well, when they respond aggressively to everything. Moreover, these are the same people, but the attitude towards customers depends on their mood :) And it often happens when the price tag has one price, but at the checkout they announce And if this is a discount for a certain shade or color, then you can indicate it in a larger font so that there will be no questions at the checkout later.

The consultants are attentive and polite. I also received an online order, perfume, everything is original. Thank!

The store has a large selection of goods. There are a lot of stocks that are constantly changing. There is a funded card.

Cosmetics store economy segment, cosmetics are few, but the choice of hygiene products is large. There is a bonus system.