ОТП Банк, отделение г. Ровно

The branch is located in a large, spacious, recently renovated premises of the former Prominvestbank. At the entrance there is a City24 terminal, which accepts cash only for one banknote (on cards of different banks), as well as one single cash-in ATM of the OTP Bank itself, which is worth talking about in more detail. He accepts cash in packs (only on bank cards), and also gives out cash generously even on cards of other banks - in the presence of banknotes of big denominations will easily give out 8 thousand and more Ukrainian paper at a time. And you can do so more than once :))) Definitely ATM Press F. In the hall, specialists serve customers on coupons, which can be taken independently or with the help of a specially trained person. The department also has a VIP manager, who receives in a separate office. VIP service is that in this small office there is a coffee maker. Next on the rates - the cards are paid, conditionally paid or I misunderstood the manager. P2P transfers from cards are paid, transfers through EPS of the NBU are paid. The bank has authoritatively stated that the tariffs for these services are the best in Ukraine. I called them several banks that do it for free and for a long time - did not believe, promised to check, looked at me as a Martian and obviously put me in their database of heretics who do not recognize the bank's paid rates. For registration of any products of bank only originals of documents are necessary - well still I understand the original of the passport, and here for what to demand the original RNOKPP? They tried to lure me to become a client with MasterCard Rewards bonuses by presenting it almost as their own cashback program. He laughed. I left the bank with nothing, as I do not drink coffee, and there were no original documents (they do not accept documents from the Action). For the sake of objectivity, I will say that legal entities like the bank both in terms of tariffs and services. But individuals here can catch nothing but a generous ATM, well, coffee.

The office is empty, 1 person is on duty, and I was asked to sit down and wait in line. You have 5 operators and 1 service person. It is necessary to expel three.

After the opening of the branch, the work does not begin. For ten minutes he stood in vain and left.

Good bank👍 friendly staff, the room is clean and spacious, there are no long queues, you take a coupon and wait until your number and the cashier shows on the monitor, very convenient.

The queues are very large, the operators are busy, it is unclear what, people in which time is not money, you will wait half a day as I did, the administration take into account !!!!!!