Відділення ПУМБ

- I spent 2 hours in line to the operator. + The bank has a convenient, albeit slightly functional web and mobile application.

All is well. Quick and with a smile

Large modern bank. The staff is helpful and helpful. Everyone is very polite. PUMB has an interesting new feature - Internet banking. Very handy thing. So girls are always ready to train the client to use it. Tell, show and give try.

Very slow service !!! You can sit in the bank for 2 hours without having obtained a card. Only 2 operators work

The staff is sullen and angry. The girl at the reception did not even greet - "take the ticket" - instead of "good afternoon" and buried in the computer. To a few specialists queue. In the hall it is stuffy. The technology of the electronic queue has been introduced, it is not clear why - half of the scoreboard does not work, the experts shout out the number not always clearly and loudly enough. Absolute indifference of a specialist - when asked to close the card, she didn’t even wonder why she shouldn’t try to talk her out of it. If only to get rid faster. This is without going into details. The policy of the bank itself in relation to customers also can not be called fair and transparent. Impressions depressing. I am glad that I will no longer be their client.