Idea Bank

Boorish attitude, queues, at the same time they are driven to wait outside in the heat. Better to use the private, you will save Gerva. 5 people did not wait and left, this can be checked on cameras, but the bank's management does not care.

He paid a service charge in this bank for filing a visa ... So, the bank imposes insurance (30 UAH), charges a fee for it, without informing the customer about it! This insurance and nafig not needed! It's not about money, but about relations, because the bank is positioning itself as international, keep in mind! At the checkout at my claim, did not even respond!

Attentive and polite staff. Call back if you can not get through. I use the services of the bank for more than 4 years.

The operator’s service is slow, usually a lot of informational papers are printed for signature. I like that they are warningly phoning, sms-koi warn about technical work on the site and congratulate you on the holidays.

The staff is mega polite and tactful! The bank is clearly visible from the roadway.