ОТП Банк, Центрально-украинская региональная дирекция

Nice service

Perhaps the worst bank I have ever worked with. Regarding the application, there are a lot of flaws that are not corrected, and most likely they do not think to fix it. In the telephone mode, you will not be able to decide much, so be prepared that you will be sent to the department in which you will sit in an empty queue for half an hour (coupons are visible in the photo), and this is not the limit. When I realized that I could sit like this until the morning in an empty room, I made another coupon for withdrawing money (instead of solving the problem with automatically writing off money to the piggy bank, WHICH I DID NOT ASK to connect.) They summoned them quickly, the money was withdrawn with a commission, in this bank from their card) this is also just the height of skill. After a request to meet with the management, I was redirected to a manager who disabled an unnecessary service, and only because of this, the manager put 2, not 1. Is it really impossible to be more loyal to customers ??? If your employee is away, then warn people !!! Maybe these 30 minutes are important for someone and he cannot sit and wait. And figure it out with your application. I bypassed it, removed money from your card by taking it into private, and transferring money from there. But this is a circus, everything should work for you so as not to reinvent the wheel.

The worst bank imaginable, think a million times before you start a banal card here, and the application is even worse than the bank itself, no information can be obtained, and for anything you need to go to the bank and no one knows anything, only a nice girl consultant who knows anything ...

The attitude is disgusting. Take a coupon and wait half a day. Especially Didenko Julia complete ignorance. But he sits chatting with a girlfriend and writes messages. And everything is fine

The angle of inclination of the steps ~ 45 °, such a fact, makes it impossible to get into the bank, not only the disabled, but also many healthy people. Branch of OTP Bank is located at a remote location from public transport stops, one-way traffic on the street. Pushkin and not having your own parking lot, further removes the desire to get there,