UPS МЕЖДУНАРОДНЫЕ ЭКСПРЕСС-ПЕРЕВОЗКИ, ОДЕССКИЙ ФИЛИАЛ

Very disappointed with the courier's actions. The situation unfolded as follows. Friday. At 8:57 the courier CALLS and informs that it will be until 13:00 wait for delivery. I answer him that it’s inconvenient for me to wait 4 hours, is there no way to narrow the waiting interval - yes, they say, from 11 to 13. I say well, I’ll wait - try as soon as possible. The courier adds that if we cannot deliver today, we will postpone it to Monday. I ask my wife and small child to take a walk near the house to meet the courier when he arrives. They wait, then I return in a hurry so as not to let the courier pass, I'm waiting for him in the yard. But no one calls all the time from 11 to 13. I dial a courier and ask when the delivery will be. He replies that he was already at my house - he rang the doorbell, no one opened it and he left. When asked why he did not call back, he replies that he is not obliged to call, and I was not at home. And he postponed the dispatch to Monday. In my opinion, it is extremely unprofessional and I estimate the level of service as a minimum.

Very professional speed of execution Answer to my questions in English Very understanding A minimum of English is of course strongly recommended And obviously very good follow-up by email I recommend for all your important and urgent documents

Quick reception. Did not meet the queue

Thanks for quick delivery. The parcel arrived on April 16 at 9:00 am at the warehouse in Odessa, and at 2:00 pm on the same day, the courier delivered it to me. It is a pity that you do not deliver in the region.

Avoid using the services of this service and especially the services of brokers who work there. The most unpleasant experience and terrible service. Delivery times are calculated in weeks !!!