Отель "Ok Odesa"

I like this hotel, very cool service. Comfortable place. This is the eropean hotel in a few words, so I recommend it!

Very friendly and helpful people on the reception. I had a very low budget room, as I needed to spend one night before going to the airport. The room was tidy and the interior is simple. The bathroom has very old interior but shower and toilet was working alright and tidy. The trash can in the toilet was not emptied after the previous guest. There was shower utensils and hair dryer. The hotel area is perfect for going to the beach and in the evening going to the party area. For a nice holiday trip I would ask for a better room but for a night it's alright.

Stunning hotel, price quality near the sea , entertainment clubs for every taste. Polite staff delicious food and very very comfortable bed. My friends and I recommend it!!!

The Hotel was Okay to keep the budget in check, .. BUT and BUT the Service was very very BAD ... The Front Desk agent was never smile, and worked under very stressful .... Each time I said: GOOD MORNING or AFTERNOON .. the agent just answered: Hmm! When I was trying to Check in, .... No one was Queuing up at the front desk. Every body just come to the front desk and right the way asking questions in the same time ( see on the picture). Because of that, the 2 front desk agents was became Panicking, and become Rude attitude. I was already registered on the front desk at 1:00 pm local time ... But the front desk said I have to wait until 3 pm to get the key to check in. After I came back at 3 pm to get the key, ... and the front desk agent asked me to register again. I said: I already registered 2 hours ago, please, check your computer. Because the agent was Panicking, instead she checked the computer, she said : I have to register again. The problem was,. .. no body stay in Queue, finally I got the key at 4:30 pm. ****** I hope in the Future : The Hotel General Manager or the Owner of the Hotel will consider to Train the Front Desk agent to be more: Friendly, and Smile. And train them How to greet the guest with the Hospitality attitude. And please make every body (who come to the front desk) to stay on QUEUE and wait their turn to be called.

too much food for breakfast, good rooms