Gunsel group

Good service, timely delivery, friendly staff. Overall I recommend it!

I have long wanted to try the services of this company, as gunsel buses look great and I was hoping that the service provided would be at their best. 01/13/20 took a ticket from the bus station Kherson to Nikolaev. I got on the bus, and witnessed the following picture: a girl came in, checking a ticket at the entrance, with a driver and began to look for a passenger with ticket 18, who was not seated in the right place, with the words "who is fumbling here," what did she first she pointed to another passenger, they soon found the passenger, the driver began to interrogate him and threatened to drop him off, he told the passenger to turn gray quietly. It seems everyone calmed down and the bus started moving, the passenger decided to return to his seat. Having sat in its place, the passenger, his neighbor began to ask questions loudly, drove, having heard their conversations, stopped the bus and rudely dropped off the peasant, moreover, the passenger had nothing to do with it. I am in shock, the man was dropped off at 22:30 at the bus station, with which he was going to go to Kiev. Well, we left Kherson. The "exuberant" driver went to rest, the second driver was driving. We still stopped in Nikolaev, I went to the driver to ask if he could stop at Victory Square, because he dropped off one passenger in front of the street. Cosmonauts. And then the driver began to arrange an interrogation for me: "where did you get the ticket," I answer, at the station, he told me: "it's like a minibus, I bought a ticket at the station and you will leave at the station." I was not opposed to getting out at the station, it’s not difficult for me to take a minibus, but talking in this way is unacceptable. Next, driving the bus with one hand, and talking on the phone, the driver resents his interlocutor and condemns the passengers, saying that people confuse the bus with a minibus. At this time, a red traffic signal lights up on Victory Square and the driver, not breaking away from a conversation on a cell phone, points my hand at the door, I am happy to go out, sympathize with the passengers traveling to Kiev. The first impression is spoiled, it is not the level and service that I expected to receive. I do not recommend using the services of this company!

Excellent service, individual approach to each client

I liked it very much, the fleet is being updated with new cars, there are all masters in car repair in the Territory, they do it quickly, efficiently and most importantly, it’s not expensive, Director Pal Palych is a soul person, such a whole working team, friendly, calm, Marina and Nina, special thanks to you.

Pleasant staff, qualified, quickly do their job.