Almaz Motor

Poor diagnostics, at other Toyota stations the level is much higher After the response, they called back and offered to return the money for the diagnosis. Asked to delete the review. I refused. The diagnosis was made in the name of the previous owner of the car, but I paid for it with my card

Was on Saturday at Slobozhanskiy Avenue, considering the option of Pradik Prestige with a brown interior. The representative said that there were no cars available (but there were on the Zaporozhye highway), gave printouts, wrote down my number and said that he would call back on Tuesday. But he did not call back. On the same day I went to the Zaporozhye highway, I really wanted to at least get a consultation while sitting inside the car. Not a single model 17,10,20 was found on the Zaporozhye Highway. Manager Stanislav said that there is a model I am interested in, maybe in the salon on order, gave printouts for review and said that someone urgently needs to explain something and disappeared. Unfortunately, it was the end of the working day, I had to leave with nothing. I think this behavior of the staff is connected with the sale of at least 50 cars a day ..... 10.21.20 I leave a new review and add 2 stars .21.10 Vitaly contacted me from Slobozhansky avenue, he said that there is a car for a test drive than me and took advantage of. At the meeting, the staff offered tea and coffee, I filled out a questionnaire and drove along the route. Received comprehensive advice on all issues. Thanks.

Estimate purely for service. There is nothing to say about the car dealership. The plus is that the acceptance managers at the service are much more sociable and customer-oriented here than on the Zaporozhye highway (where it frankly creates the impression that no one cares about you). Here, on the contrary, and here I want to call in next time for MOT Minuses: The service, as it seemed to me, is rather weak, since it is more "sharpened" for service instructions, protocols, etc. than for the needs of the client. Therefore, to solve "difficult problems", where sometimes improvisation and overtime locksmith's hours are required, it may be worth looking for someone else. And here - for MOT, (especially if you need an entry in the service book and a mark on the mileage). Camber can be done here, but it will be expensive. It will not work if you have fixed caps on wheels (the equipment does not allow). I ordered here and installed the engine protection (yes, a little expensive, but there was no desire to mess around with the purchase and delivery of the overall spare parts). The deadlines were twice as long as promised. Either they forgot to immediately order and ordered only when I reminded of myself "in a week" as agreed, or there really is something wrong with the logistics. Checking the driver's mat - 0.00 UAH - at each visit. Toyota cares about you. :) In general, the impression is positive from both the service acceptance managers and the car mechanics. But unfortunately, it does not pull five stars.

Today my husband and I were in the salon) received all the necessary information prompted with a choice) Vitaly is a super professional in his field! Thank you

Perhaps the worst manager is difficult to find. The head of the sales department, who was trying to serve us, could not convey anything good and intelligible. On the contrary, he had a desire to dissuade us from buying a Toyota. And it worked out. Once every 5 years a Toyota desire arises, but after such an incident Toyota will remain for me just a machine in the stream.