Oschadbank

One day my wife came home and told me a story. Her mother came to this department in order to pay for the apartment. She was told that at the checkout they no longer accept such payments (I wonder why?), Therefore, "go to the terminal, an employee will even help you." She deposited money in the terminal, but there was some kind of technical malfunction and she was told "well, now wait until 40 days for the money to return." What ??? Nobody cares if you had the last money and you will receive a penalty later. This is how older people are treated. Of course, an hour later I came and began to politely and leisurely explain that this should not be done. The head of the department uttered some interesting phrases such as "I want to give you a positive" (thanks, much more) and "you need to get some time." Probably, I had in mind "you need to have patience," but what the hell is it to gain if you left money on the territory of the bank and could not pay for the service. I said this: either the money is now transferred to where the person wanted, or you give it back. But in response I heard that they can not return the money. After half an hour of negotiations and phoning with senior great bosses, they promised me to speed up. I left, leaving the head of the department emotionally exhausted. After another half an hour, the wife called and said that the employees of Besposchadbank had called her mom back, promised to return the money the next day with the words "just let Sergey no longer come." While I was in the department, I heard a couple of scandals. The man asked, "Why the hell do you feed me breakfast for a month and don’t give out the promised loan?" I, sitting in front of the manager, who was trying to assure me that "we know how to work," asked "this is why a man’s brain is composted?" The manager told me to go about my business, and then added, “This man has such a bad credit history!” And I told her, "and did you find out this month?" She sighed and said nothing more. Because all their arguments are simply amateurish and they don’t know how to work (namely, WORK, rather than winding the nerves of customers).

The most moronic bank. Today, 01/18/20 money was charged for 40 minutes, from 10.00 to 10.40, did not wait, charged or not.

It is very convenient in the branch - it works 24/7, and always mrnzhna go to withdraw money with a card of another bank.

The premises of the bank branch after renovation looks modern. There is a self-service terminal.

No competent specialists! Two months can not solve the issue !!!