АТ "Сбербанк"

Today it was urgent to receive a transfer of Manigrams. I was in a hurry, with the child. The bank is almost closed. But I went in and didn't have time to ask ..... The manager named Tatiana Puchkova immediately greeted me with a bark - where are you, the cash register is closed, what do you need. I didn't even have time to ask ..... if I could get a transfer. I say, one second, you don't know whether I'm at the box office or not ..... I literally don't remember ... But the tone of Ms. Tatiana's conversation was not positive to continue the conversation .... or not ..... and you attack me that is impossible. She to me - and what to you, money, dollars, payment ......? I say, what's the difference if you've already barked that it's closed! ... And she - well, sit down, what amount of money? They say ..... well, I think I'll give another chance, but the service ... ahem ..... with a child on the mother naorai ...). I sit down next to her ..... I say, 2000, I need it urgently ...... Did she open her eyes? - dollars ????? I will specify - service in RUSSIAN! ... I say why dollars, hryvnias ... She again - there are no dollars! I say - do you communicate with everyone like that or only with national minorities? (I'm Armenian but does it make a difference in service) .... And she I'm politely with you ..... (really ?!) ....... Your passport! ..... What my patience ran out .... I say, give the passport well, I went to another bank for money ...... What I was tongue-tied - your right ........ Yes, my right to speak Ukrainian , in our Ukrainian bank. I went to the neighboring Credo bank - I say girls, help me get the money ..... For what - a second - in good pure Ukrainian. you excuse us, unfortunately we can't help but we are waiting for you tomorrow, we will be happy to serve. "Damn !!!! there is a difference))))) and believe me tomorrow, I'll go to them. Gentlemen's superiors of your manager - tell the person that the service is something else.

Very slow service, huge queues and many retirees. Nobody is in a hurry.

The office is conveniently located. There is no large parking and convenient entrance. The area of ​​the premises is quite spacious, and the premises of this department are bright and comfortable for customer service. There is a zone with access to an ATM with the ability to deposit money to an account or card, which works around the clock. The department serves private and business clients. From banking services: loans, deposits, payment acceptance, money transfers, bank cards, accounts, insurance services and currency exchange.

Good bank) fast service)

Cool staff work .... Fast, high quality, no problem. It is felt that the mentality of not the Ukrainian leadership ... P.S .: I really didn’t feel the difference that in Russia there is a corporate spirit of the staff and the fulfillment of the tasks set for 5 + !!!