Privatbank

The department works disgustingly. You have to wait a long time. They serve customers slowly, make mistakes, and have to correct these mistakes in the Privat-24 online help. The cashier is rude. It is a pity that there is one branch in this area. I don't want to come here.

Very slow, no break is specified, operators warn faster than work during breaks

The slop department, they chew the same thing for 40 minutes, the queue was kicked out into the street in the heat, it works slowly. Another such trip to the branch and I will change the bank

I remember taking one card in this branch of the bank. He returned three times. The first time they said that there was no card yet, although it should have already been. The second time they said again that no. I called the bank for support, and they said that the card was in the department. Came again and they searched, could not find. Nevertheless, with grief in half, they found that they didn’t lie where they should. Otherwise, I have no complaints about service. Not rude, treated with respect. The only problem with all such departments is the huge queues often. UPD: The attitude of the staff has changed for the better. The consultation on FOP was no problem, everything was done as it should, politely and as quickly as possible. I change the review to 4.

Good staff, but there is a big but, it is written without a break, and lunch for some operators and 30 minutes, and more, despite the queue, takes one employee.