PrivatBank

The queue is not long, the quality of customer service has dropped to 0. Arriving half an hour before closing, do not expect to be accepted, even if your problem takes only 5 minutes. This branch demonstrates the attitude of Privatbank to customers in general. I spent two hours of my time and two failed attempts to simply change the card.

It seems not bad, but the queue is killing and annoying

In the department, 1 person serves the client, while a line of 10 people waits outside. Bravo!

The most stupid bank, the service is simply at the lowest level, they increase their voice on the client, are always dissatisfied with something, they speak up, impose extra services, and normally do not answer the question.

There are constantly large queues, very little space - from which it is very difficult for employees to work there and pay attention to clients, although they try!