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I arrived in the evening to charge the car, for 40 minutes I tried to understand why not enough funds were being written (although the account had 100 UAH). A request for a call back could have been made in the morning. As a result, the girl who came to charge her car said at least 200 on the account. A terrible system in which you have frozen money in your account. Despite the fact that there are many of these charging stations in the city, on principle I will not use.

It is sad to see the negative experience of people faced with charging problems for an electric car. I hope we can help people change attitudes towards electric vehicles and accelerate the development of our country🇺🇦 in this industry .⛽⚡ For owners of electric vehicles and businesses wishing to purchase charging stations⚡⛽⚡, contact us for information on the website kostad.com.ua🌍 Quality assurance and reliability are our main principles.

Furast, good afternoon! Before registering in the application, everything is clearly scheduled. It is written that the minimum balance when replenishing is 200 UAH, that there is a double write-off-kW and the lease of the connector. Apparently you just didn't read it carefully. And about "why is it not written anywhere about this?" we will hold a conversation with the operators, why you were not consulted

I had to use "this", it is written in the appendix that the cost of an hour of charging is 30 UAH, I think it's ok, 30 then 30, I replenished 30, "not enough funds", another 30 - "not enough funds", called - they say you need to have at least 200 UAH on your account) ok the norms were ripped off, but when asked why it is not written anywhere about it, I have to guess myself or how? They answered well xs something like this. Then I put it on charging, I did not know that an additional fee was charged for the fact that after the car was charged "rent charging", for another 5 hours 170 UAH, ok I was busy with my own business, on that charge I never saw anyone and for 5 hours of observations, one of my charges was active, but if somewhere it was written that a fee is charged for the fact that the charger is simply inserted, then I would naturally take it out in 30 minutes, this .. charlatans of pure water chop the kapuha on "fools" who cannot even find this information somewhere, in Ukraine we have everything done this way. Service))) 0) 0

The low level of communication culture, the employees of the center's centers, stubbornly do not want to communicate in the state language, so that customers are comfortable! On the other hand, to improve the level of communication culture, zab mob. . Russian business, the main thing that I was "comfortable" and the client is not comfortable, these are his problems