PrivatBank

Decent

Mom needed to reopen the card, as shameless managers in this department began to sell her some kind of insurance for 20 UAH / month, making her an idiot and proving that she had her, they say, she simply did not notice the money being debited every month, it's funny! And this is not the most interesting thing, after my mother left the bank, she found write-offs, albeit a small amount, but still for charity and for the needs of the army. That is, they are even unhappy a couple of UAH. write off without the knowledge of their customers. Maximum disregard for their customers.

One ticket office to the department, I sit in line for 50 minutes, while serving a large amount. Updated: the consultant was able to help with the operation, but did not get to the cashier. Total time 1.5 hours.

Very nice staff. He opened his first account here. The whole procedure took about 20 minutes, after which I immediately received a card and changed the pin code at the nearest ATM. They serve customers at an average speed, mainly due to internal strict regulations, within which it is necessary to go through all the stages of service in order, written in advance and developed somewhere in the bowels of the bank. Something reminiscent of the instructions for cooking burgers at McDonald's (who would be on a tour of their kitchen will understand).

Very long lines. One window with a cash register for large sums and one ordinary cash desk that is serviced by the same person. The passage of people in this department is very large, overcome the measures.