Best-Tour

It's a pity that I read the reviews about this "agency" late, it says loudly. Indeed, at first agent Elena, as I understood she and the director Kozachenko, laid it out very smoothly and sweetly ... I believed it. Booked two tours to Egypt in advance, before quarantine. Then the tours had to be postponed. As a result, a week before departure, I find out that our hotel is still closed, Elena did not know about it. I quickly found a replacement on the website, Elena replied that the selected hotel was more expensive. I double-checked and pointed out to her that it was not more expensive, on the contrary cheaper. Since the time has passed since the booking was almost a year, some points were erased ... We were guided by the cost of $ 1030, Lena did not correct us. But the rest of the tour debt was paid at a cost of $ 1070. As a result, we paid $ 50 more ... In addition, a lot of nerves were spent before the trip: we waited a long time for a response about the hotel's approval. Approved two days before departure. Lena issued the documents with six errors, never apologized. Time was wasted on an extra trip to get the documents without errors. Lena is poor at hotels. I could not help in choosing a hotel. The cost of the tours is clearly cheating.

I want to say thank you to Elena and her team for a wonderful vacation! We fly with it 5 times already and all our friends too! Were in Sri Lanka - the best vacation, excellent attitude towards us as a Client and super service Elena Thank you very much from our entire family!

Unique tours. And there is a great variety of them. This is already of great importance. Personally for me, at least. Although I could be wrong. Unfortunately, without this in any way.

Thank you very much! The best agency in Odessa! We have not experienced such a service yet, we picked up a very good tour! helped when we were on vacation! Here, not about money, but about love for the client! Thanks from Ksenia!

Bought for reviews. Do not believe reviews with five stars. Upon reselling tours Joinup, TUI, TEZ TOUR. I do not advise this agency. Market level service Privoz. When a problem arises manager Elena Kozachenko hides his head in the sand and is not responsible for anything. It is better to contact directly, and not through this office. All a great stay.