Pizza Hut

If you order from this Pizza Hut make sure you park exactly in front of the door because they will not look for your car. You also will need to check to make sure you have the correct toppings because they will mess it up.

Stood in store for 20 minutes and have not been helped. Just needed to pick up a pizza I already paid for online. I understand being busy and swamped but this was ridiculous.

Quick, friendly service. The rewards program through the app is amazing. Just got what would have been a $45 dollar meal for $15. They had it ready when I walked in the door, right on time and in sync with the app. Food was on point.

Love the big box dinner deal

I ordered my 2 pizzas at 5:39 PM. I called at 6:20 PM to speak to someone about the delivery time since my pizza hut tracker was frozen. The first person who answered had me on hold for approximately 5 minutes, and he was kind and told me it would be around an hour wait from my order time. I understood because it was busy. I called back at 6:52 to a belligerent man who then told me it would be an extra 34 minutes. I'm upset at this point because my food had not left and I'm not sure how long it had been sitting waiting for delivery. I told him I would no longer order from them because his rude attitude made me more upset. I called back at 6:55 to speak to the manager and the same belligerent man awnsered and told me his manager was busy and that he needed to be busy too and that it would get there in the time he told me before. I think he told the manager my name from caller ID, and he asked what it was in regards to and I told him it was him. He told me I could talk to him about it to which I refused because I wanted to speak to the manager. I told him I am a paying customer and that his store has my money so I would like to speak to the manager to which he hung up the phone on me. I called back again and got the same person who argued but then I finally got to speak to the manager. I explained I am trying to feed my 3 children and the wait time lengthened a considerable amount and the person who answered was extremely rude. He apologized and sent my food out with the next driver. The food arrived. Thank goodness! But then I opened the box to find our thin crust pepperoni pizza was somewhat cold and rock hard in the middle. At this point my kids are starving so I cut around the hard parts and give it to them. I just can't believe that this pizza was just made and delivered. The lack of respect blew my mind as well. If you don't want to deal with customers, don't go into the hospitality industry! I know it doesn't matter if I don't order from them anymore since they are a chain, but at least I won't have to deal with 2 hour wait mediocre pizza anymore. Good riddance!