Brook & Co.

I’m so pleased with this place! Being new to the area I was a little hesitant to try a new salon. But, I am so happy I gave Brooke and Co a shot. Beautiful and clean salon. Kim was amazing. Such a kind person who really listened to my wants in a hair style and color. She was on time and truly so sweet to chat with. Going back next month! Can’t wait! ud83dude0a

Awesome haircuts, friendly service. Very clean

Excellent service every time

Love Aveda products & haircare. Friendly staff, knowledgeable stylists & great atmosphere.

I have been to Brook &Co three times now and I have always wanted to like them. My first visit I waited for over a half hour past my appointment time before I was called back by my stylist. The second two times were in the past two weeks when I went in to get my hair done for family photos. My hair was a very light platinum blonde, with a bit of outgrowth that was also relatively light blonde. I brought reference photos and essentially wanted a blonde balayage to add some depth and dimension to my hair. I left a brunette with silver ends. I’m a very non confrontational person so I decided maybe it would just take some getting used to. However over the next couple days it was more and more obvious I couldn’t live with my hair the way it was. I contacted the salon and was told I would have to pay for the bowls of color to have it fixed. After expressing my displeasure at this policy and the fact that I had already spent upwards of $160 on my hair I was told to come in and the correction service would be covered. I told them everything i didn’t like about my hair. That I wanted to be a BLONDE like I came in as. They essentially toned the gray out of my ends and made the top a little less red. My hair is still very very dark. Not blonde at all. When I contacted Brook about still not being happy, I was told it was toner and that it would fade. So i guess I’m supposed to live unhappily with my hair until I can afford another $200 service at a new salon, because it’s been 2 weeks and there has been zero lightening. I wish i could include pictures here because it is honestly just laughable that this is supposed to pass as blonde or anything close to what I came in asking for. I feel like I wasted 6 hours of my life and $200. The only redeeming factor is the clean environment and the Aveda products.